Frequently Asked Questions
Are you licensed and insured?
Yes, we are licensed and insured for your protection. We take pride in operating with the utmost professionalism and ensuring that our customers are fully protected throughout the entire process.
What kinds of services do you offer?
We offer a wide range of services for both residential and commercial properties, including roofing, siding, gutters, and more. We are a one-stop-shop for all your exterior needs!
Do you offer free inspections and estimates?
Yes, we offer free inspections and estimates. We want our customers to have all the information they need before making any decisions, and we are happy to provide a thorough assessment of their roofing and exterior needs.
What sets you apart from other roofing and exterior companies?
We believe that quality and customer service come first, and we always strive to exceed our customers’ expectations. We are locally owned and operated, which means we have a personal investment in our community and take pride in our work. Our team is made up of expert professionals who are committed to providing thorough and professional service.
Can you assist me in working with my insurance carrier?
Yes, we are happy to assist you in working with your insurance carrier. We understand that navigating insurance claims can be a confusing and overwhelming process, and we are here to help you every step of the way. As a local company, we are familiar with the area and have experience working with a variety of insurance carriers.
How does the insurance settlement process work?
The insurance companies have analyzed all damage costs and allow a fair monetary settlement based on replacement value. This insurance money is designed for you to hire a professional contractor to complete the repairs to your home. When you are getting “estimates,” you are actually searching for a contractor that will offer you the best and warranted products and services.
Is hail and wind damage covered by my insurance?
Hail and wind damage constitute an insurance loss that your insurance carrier is obligated to cover. This is why you pay premiums month after month and year after year. Your insurance carrier has a fiscal and legal obligation to return your property to its pre-damage condition.
Do you exceed the insurance claim amount?
No, the work we perform will not exceed your insurance claim. We understand the importance of sticking within budget and ensuring that you are not left with any unexpected expenses.
If a contractor deviates from the insurance adjustment, be aware that they may not be a local contractor and/or may be using lesser quality products. At Omaha Roofing and Exteriors, we work with all insurance companies and honor their estimates. Your out-of-pocket expense should never exceed your deductible.
How do I know if I need a new roof?
If you notice any leaks, missing shingles, or other signs of damage, it’s a good idea to have your roof inspected. We offer free inspections and can provide an honest assessment of whether a repair or replacement is necessary.
How do I know if my roof has hail damage?
Hail damage may cause your roof to begin leaking. It’s important to have your roof inspected as soon as possible after a hail storm to prevent interior damages. Keep in mind that there is a time limit imposed by your insurance company for filing a claim, usually 6 months to 1 year, so call your insurance agent right away.
How long does a typical roofing project take?
The timeline for a roofing project can vary depending on the size and complexity of the job. However, we always strive to complete our work as efficiently as possible without sacrificing quality.
What kind of warranty do you offer?
We offer strong warranty protection for our customers. We believe in the quality of our work and want our customers to have peace of mind knowing that their investment is protected.
Have additional questions? Don’t hesitate to contact us, we are always here to help!